Administrative Analyst - Okemos, MI
Multifamily Asset Managers (MAM) is a national housing consultant company responsible for the implementation of asset management tasks for HUD's Section 8 Performance Based Contract Administration program. It is our goal to deliver the most professional real estate and property management support available.
Our office located in Okemos, MI is seeking a highly organized and enthusiastic individual for a position as an Administrative Analyst. The person selected for this opportunity will be responsible for supporting the office in the performance of daily duties monitoring the contract administration of a portfolio of government-assisted multifamily housing projects.
Essential Duties & Responsibilities:
• Entry and Processing of data via automated software systems (both in-house and HUD systems.)
• Assist Asset Managers with scheduling calls and letters for Management and Occupancy Reviews.
• Provide reminder notification to owners and agents regarding past due MOR responses.
• Compile reports and information necessary to complete binders used by Asset Managers in conducting Management and Occupancy Reviews of properties in the portfolio. Ensure binders are shipped where necessary in a timely manner. Follow up with owners and agents to ensure all necessary information is received.
• Assist Director in managing the Management and Occupancy Review process, ensuring documents are completed on a timely basis and reviewed by all appropriate personnel.
• Print completed Management and Occupancy Reviews for QC.
• Run and verify monthly reports.
• Contact owners or agents by email or telephone to follow-up on overdue Management Review responses.
• Provide administrative support duties including but not limited to answering phones, logging in all mail and packages, filing, copying, and typing documents and handling the mail functions.
• Responsible for inventory of all office supplies and to order new supplies as needed.
• All other duties or projects as requested by Managing Director, Director or other Senior Management
• Work effectively and cooperatively with a wide range of people.
• Ability to communicate effectively with staff, clients, and general public.
• Ability to maintain confidentiality of property data, resident profiles, history and/or personal information as well as any information that is proprietary in order to comply with HUD’s confidentiality requirements regarding the use and handling of such data.
• Ability to create professional written communication and enter data into automated software systems.
• Ability to proof and correct work products.
• Ability to use Windows, Word, and Excel at an intermediate level required.
• Ability to type 40 wpm.
• Ability to learn and operate in-house program management and application databases.
• Ability to operate office equipment, including but not limited to copiers, scanners, fax machines, printers and telephones.
Education or Professional Experience Qualifications:
Strongly prefer a recent college graduate with a Bachelor’s degree but willing to consider an Associates degree in business, liberal arts, with 2 years of experience in customer service and 2 years office experience with substantial writing tasks and attention to detail. Experience in affordable housing or property management a plus.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk and hear. The employee is frequently required to stand, walk, sit, use hands to finger, handle or feel, and reach with hands and arms. The employee is occasionally required to stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 35 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
The work environment characteristics described here are representative of those employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
The statements contained in this job description are not necessarily all-inclusive; additional duties may be assigned and requirements may vary from time to time.
This is a full time position requiring 40 hours per week. Standard business hours are Monday-Friday from 8:30 am-5:30 pm with 1 hour for lunch. Daily attendance at the primary place of business is required. Schedule may be flexible, subject to approval of the Managing Director; however, long hours and weekend work may be required to meet business needs. Any agreed changes to the standard business hours or attendance may be revoked with or without notice.
Travel is primarily local during the business day; however, some out-of-town and overnight travel may be required.